Help

   Center

Frequently Asked Questions (FAQs)

Shipping

Is free the shipment?

The shipping is free in the United Stated, if you are in another country you can see the shipping cost at the checkout.

Is the SIM included?

Yes, the SIM is included with the data you need.

Can I cancel the service anytime?

Yes, you can cancel subscription anytime.

Go to Membership section and select the device to cancel subscription, the device will be active until the end of the subscription bill subscription.  

  • - If you cancel before of next bill period the subscription fully cancels at the end of the current prepaid period. Tracking service continues active until that date.

My subscription is cancelled. How can I reactivate?

Fell free to contact us by email or chat and we can to help you to reactivate your subscription.

How can I return my device?

You can return your Logixtars device within 30 days of purchase, if it is in good condition(not damage) and contains all original accessories and packaging, we will proceed to refund the device cost.

This return address is as follows:
Logixtar Miami

It is important to keep any receipt or confirmation of return such as the return tracking number.

If you have an active subscription associated with the device you are returning, please remember to cancel it.
To cancel your subscription, please fill this form and the subscription will be cancel

How can I update my payment method?

For how long is my cloud data stored?

The data is storage for 1 year.   you can play back for 30 days

How difficult is the wired device to install? (Wired Devices)

It involves splicing one wire to the constant power supply, attaching one wire to the vehicle's chassis to ground the unit, and splicing one wire into the ignition wire.

Learning Center

Account and billing

 

Go to up to the right side screen and click in this icon and you can see your detail account and membership,

Account Membership

Web and mobil app

Download the Logixtar Monitor and Logixtar Mobile Tracker available on Apple Store and Google Play.

  1.  

                                                                  Logixtar Monitor      

 

                                                                                                                                                                         Logixtar Mobile Tracker        

   

Go to LOGIXTAR.COM and create your account for free

https://trackserver.logixtar.com

Manuals

Create Account and Add Device

First of all, please create a new account:  https://trackserver.logixtar.com/authentication/create

Second step add a device: https://logixtar.com/pages/add-devices

Getting started

After logging in, you will be redirected to the platform main page. This page allows to access most common tracking features and settings, monitor object position on map ant get detailed information such as speed, address, coordinates, history and more.

Logixtar Main dashboard
  1. 1- Menu
  2. 2- Navigation panel
  3. 3- Map control

 

1- Menu

  1. Admin panel
  2. Tools
  3. Setup
  4. Account

Menu is used to quicly access frequently used tools and settings. Also you can easily change your language by clicking flag at the top right corner. Please check separate user manual pages for Tools, Setup and My Account.

2- Navigation panel

 
  1. Objects tab - view and manage all devices
  2. Events tab - history of events and alerts/notifications can be viewed (over-speeding, geofence alert, low battery, etc.)
  3. History tab - view detailed history for each GPS device, graphs, data log
  4. Search - find devices by name or IMEI
  5. Add device - add new GPS devices
  6. Groups - group name and number of devices in that group
  7. Groups expander - expand or collapse groups
  8. Visibility checkbox - turns on or off objects visibility on map
  9. Object information - device name, date, time of last received location, online/idle/offline status
  10. Speed - shows current object speed
  11. Edit Object - change device icon, assign to a group, add and manage sensors, follow, accuracy settings and more.
  12.  

Object details panel

This panel allows you to see more information about object. It appears when you select your object. There are 2 options: show less(standard) and show more.

In show less popup you will see address, stop duration, sensors. In show more popup you will see additional information like services, protocol, etc.

Object Detail

 

3- Map control

 
  1. Full screen mode - hides all tools and shows only gps devices in the map
  2. Change map - change map to streets, sattelite and more
  3. Zoom - zoom in and out in the map
  4. Objects tickbox - show or hide objects in the map
  5. Geofences tickbox - show or hide geofences in the map
  6. Routes tickbox - show or hide routes in the map
  7. POI tickbox - show or hide POI in the map
  8. Show names - show or hide objects names above icon in the map
  9. Show tails - show or hide objects tails in the map

My Acoount

 

My account

Membership

In membership window you can review your subscription plan, devices limit, expiration date and your account email. To upgrade membership, please click "Change membership"

My icons

You can upload your own custom icons for gps devices. Uploaded icons can be used in Objects->Edit object->Icons

Change password

To change your password, click change password and you will be redirected to the new form where you can change your password.

Support

If you have any difficulties connecting your device or have questions, please contact our support team, support@logixtar.com

Log out

Click log out to exit from GPS server platform.

Set Up

In setup window you can setup multiple settings for all your gps trackers, create groups, drivers, custom events, sms gateway, sms templates, gprs templates.

Main

 

In the main tab you can define speed, capacity, altitude measurements and also select timezone for all your gps trackers. At the bottom there is server region and IP address you are logged in to. For daylight saving time (DST) it is always recommended to use Automatic option and select your own country.

Object groups

 

In "Object groups" tab you can create groups for your gps devices. To assign a device of your created group, go to Object->Edit->Advanced->Group, select your created group and click Save.

Drivers

Here you can create drivers, click "Add driver" to create one. Type in any name and select your gps device. If your device has iButton or RFID, type in rfid/ibutton number in RFID field. GPS server automatically identifies gps device protocol and decodes rfid message. After creating new driver, swipe the card/item over your rfid device and you should see driver name in the left bottom panel or by clicking on the object.

 

Events

Here you can define your custom events. For example you can define that if SOS button is pressed, device battery ran low, etc. event will be triggered.

To know which protocol to select, please connect your gps device to the platform and check object details:

In the picture above and in the example below there is a protocol - "teltonika".

Before digging deeper creating an event, please take a look at the schema below for better understanding how data travels from gps tracker to gps server and how it is proccessed:

To check what parameters your gps tracker is sending, please go to History->Select object->Show history->Data log

(At the top there are parameter names and below - parameter values)

There are many parameter names like "sat, adc1, io21..." etc. So if you want to create an event for parameter "sat", then you have to input sat in the parameter name field. This will pair event with parameter.

Note: some gps tracker's, like Coban GPS306 OBD, are sending parameter names that are easily recognisable(odometer, fuel, rpm, etc.), but others, like Teltonika are sending them like ioXXX. To know the meaning of parameter names like ioXXX, you need to check manufacturer's user manual/documentation or identify them manualy, for example, trigger some sensors and monitor parameters at the same time like doors open, fuel level, etc...

Example 1

In the picture above we showed event for teltonika gps device FM1010. We know that io66 parameter stands for "external power" and we also know that if parameter's value drops below 1000 it means that engine was turned off. We can check later messages and we will see that in the data log, this parameter value will go lower after the engine is turned off. So in the event tab we need to select protocol teltonika, input io66 in the parameter name field, select less than in the next select box and input 1000 in the last field. In the message field write in what text you want to see when event is triggered.

Example 2

Let's say your parameter name is battery and you want to create "Low battery" event. In the Add eventwindow, select device protocol, input parameter name battery, select less than and input any value you want, for exampe 10 or 15. In the message field write in any text you want. Now when device battery goes down to 10 or 15, event will be triggered.

Example 3

Now let's create SOS event. For example, coban gps tracker, when sos button is pressed, sends parameteralarm: help me, then all we have to do is just enter alarm in the parameter name field, select equals toand write in help me in the parameter value field.

Note: events will be triggered if alert for it is created: Tools->Alerts->Add new

Setflag exaplanation:

For example, tracker is sending status like this:

00010(moving, sos alarm), 10010(not moving, sos alarm).

4th number means if sos is sent. Other number can mean other statuses, so instead of creating event for each possible status combination, you can just use setflag, to detect only 4th number from the string.

SMS gateway

Here you can configure SMS gateway. You need to have your own sms gateway provider like bulksms, plivo, clickatell or any other. After enabling SMS gateway, your devices can receive alerts/notifications about events via SMS. Also you can send sms messages to your devices via Tools->Send command

If you like, you can use your android smartphone as sms gateway using this app: https://play.google.com/store/apps/details?id=com.gpswox.smsgateway

After installing this app, make sure it has permissions to send SMS messages.

If you are using url(passing data via url string), make sure to select GET as request method.

 

SMS templates

Created templates can be used in Tools->Send command. So you don't need to type in the same sms message all over again.

 

GPRS templates

Created templates can be used in Tools->Send command, so you don't need to type in command all over again. Also, variable [%IMEI%] will help you to resuse the same template for multiple gps trackers.

Sensor Management 

 

To add new sensor (engine on/off, acc on/off, battery, fuel tank, odometer, temperature, door open/close, GSM signal, GPS signal, sattelites, tachometer, etc.) for your object, go to Object->Edit object->Sensors->Add new sensor. But before doing that, take a look below at the scheme, how parameters are sent from gps device and how they need to be paired with sensors.

 

To check what parameters your gps tracker is sending, please go to History->Select object->Show history->Data log

(At the top there are parameter names and below - parameter values)


There are many parameter names like "sat, adc1, io21..." etc. So if you want to create an event for parameter "sat", then you have to input sat in the parameter name field. This will pair event with parameter.

 

ACC ON/OFF

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"
  • ON value - please input parameter value to identify that acc was turned on. For example.: if parameter name is alarm: acc on, type in acc on
  • OFF value - please input parameter value to identify that acc was turned off. For example.: if parameter name is alarm: acc off, type in acc off
  • Setflag - is used to detect single or few characters from parameter value. Example.: 12345 is parameter value and „34“ is the value you want to use, so setflag would be: 3(starting character), 2(ammount of characters), 34(value of parameter)“.

 

Battery

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor. Example: battery: 75 (visible in data log) must be selected as battery. In the exaple above "sat" is selected which means that you can use any type of sensors with any type of parameter.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"
  • Show value by "Parameter value" - parameter value will be shown.
  • Show value by "Min/Max values" - for example if full battery value is 5, minimum 0, please type in 5 in the max value field and 0 in the min value field, so it will automatically convert it to percentage values. For example.: if value is 5 - 100 will be show, if value is 4 - 75 will be show, if value is 0 - 0 will be seen.
  • Show value by "Formula" - parameter value can be sent from gps tracker encoded and you have to use formula to calculate battery value. For example.: if value is 2850, then you can type in formula like "([value] x 3.3)/4096", for example: ([28501] x 3.3)/4096 = 22.96 %
  • OFF value - please input parameter value to identify that acc was turned off. For example.: if parameter is alarm: acc off, type in acc off

 

Doors Open/Close

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"
  • ON value - please input parameter value to identify that acc was turned on. For example.: if parameter name is alarm: acc on, type in acc on
  • OFF value - please input parameter value to identify that acc was turned off. For example.: if parameter name is alarm: acc off, type in acc off​

 

Engine On/Off

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"
  • ON value - please input parameter value to identify that acc was turned on. For example.: if parameter name is alarm: acc on, type in acc on
  • OFF value - please input parameter value to identify that acc was turned off. For example.: if parameter name is alarm: acc off, type in acc off​

 

Engine hours

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"

 

Fuel tank

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"
  • Fuel tank name - any name like Petrol, Diesel etc.
  • Parameters - for example if tacker is sending fuel in percentage value like 100 and your car's full tank is 40 liters, then type in 40 on the left side(full tank) and 100 on the right side(parameter value), so when tracker sends parameter value 50, you will see that your car's fuel tank is 20 liters or gallons.
  •  

Fuel tank with calibration

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"
  • Fuel tank name - any name like Petrol, Diesel etc.
  • Calibration - gps trackers can send fuel level in voltages or any other values, therefore calibration is needed. Above is example of parameter value and matching liters/gallons value. It is best to start calibration with full tank and check parameter value and then move on with empty fuel tank and check parameter value again.

 

GSM

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"
  • Show value by "Min/Max values" - for example if full battery value is 5, minimum 0, please type in 5 in the max value field and 0 in the min value field, so it will automatically convert it to percentage values. For example.: if value is 5 - 100 will be show, if value is 4 - 75 will be show, if value is 0 - 0 will be seen.
  •  

Harsh acceleration and harsh braking

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Parameter value - value for detecting harsh acceleration or braking. Once values configured, you can then generate driver behavior report: Tools->Reports->RAG
  •  

 

Ignition ON/OFF

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"
  • ON value - please input parameter value to identify that acc was turned on. For example.: if parameter name is alarm: acc on, type in acc on
  • OFF value - please input parameter value to identify that acc was turned off. For example.: if parameter name is alarm: acc off, type in acc off​

 

Odometer (connected and virtual)

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example you can define km or mi
  • Odometer - if you selected connected odometer, please pair it with parameter that is responsible for connected odometer value, otherwise please select Virtual Odometer.
  • Forumula - value can be sent in meter, kilometers, miles, feets, etc., so using formula you can apply correct calculations.

 

Satellites

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"

 

Tachometer/RPM or temperature

  • Sensor name - in this field you can write in any name you like. This name will appear as sensor name in object details panel when you click on the object.
  • Sensor type - this is type of sensor, each sensor type has different parameters input options and behaviour.
  • Parameter name - parameter names are identified automatically once gps tracker is connected to the platform, select the coresponding parameter that matches your sensor.
  • Unit of measurement - this text will be showed near value, for example, if you define battery sensor, then you can type in % as unit of measurement, then you will see battery sensor like "battery: 25%"
  • Forumula - using formula you can apply correct calculations.

Device Management 

Object popup

In the minimized popup window you can monitor basic information and sensors. Once you click "Show more", you will see all available information for this device including sensors, services, additional data. If you want ot check what parameters your device is sending, please visit sensor management section.

 
It is also possible to use "street preview" while monitoring your device. This window will refresh automatically once your device is moving, so you can "street preview" in real time.
 

Object quick tools

  1. Show history - this will instantly show history of the object for most common selected period.
  2. Follow - new window will appear where you will be able to monitor each object individually, you can open multiple windows at the same time.
  3. Send command - quick access to send command to the device via gprs or sms.
  4. Edit - edit device name, imei, accuracy, change icon, add services and more.
  5.  

Edit - Main

 
To add device all is required is name and device imei or identifier. You can edit name and imei naytime.
 

Edit - Icons

 
Icon type:
  • Arrow - arrow with direction and color(green, yellow, red) will be shown. This is default and recommended selection as it gives you the most control and information.
  • Rotating icon - vehicle icon visible from the top will be show, it will rotate according to the direction.
  • Icon - simple icon will be shown without direction and status.

Icon type - Arrow. There are 4 states:

  • Moving - when device speed is higher than minimum speed defined in edit->accuracy->min. moving speed
  • Stopped -when device speed is lower than minimum speed defined in edit->accuracy->min. moving speed
  • Offline - if device is not sending information to the server 5 or more minnutes or is disconnected from the gps server
  • Engine idle - for engine idle to be active, you need to add sensor for ignition on/off or engine on/off and then add that sensors in edit->accuracy->engine hours(switch from gps). Engine idle means that ignition/engine is on but device is not moving.
  •  

Edit - Advanced

 
 
In advanced section you can fill in optional information, assign device to the group(to create new group please go to Setup->Groups->Add).
 
  • Show GPRS Tempaltes commands only - if you tick it, then only custom gprs commands will be showed for your device in Tools->Send command. GPRS templates can be created in Setup->GPRS Tempaltes
  • Fuel measurement - if you do not have fuel sensors connected to your gps device, you can input measurements here so they will corespond in history and reports.
  • Forward - Platform will copy and send raw device data to given IP and port in UDP or TCP connection.
  • Time adjustment - this will manually adjust time individually for selected gps device. Used only in those cases, when you are unable to set timezone to UTC 0 for your device.
  •  

Edit - Sensors

Please check sensor managment page for detailed documentation.

 

Edit - Services

 
Services are used to monitor insurance, technical maintenance, oil change, car parts deprecation, etc.
 

Edit - Accuracy

 
  • Engine hours - default selection is GPS, but if you have ignition or engine sensor connected to your gps tracker it is highly recommended to select it here. Once selected, if ignition is off you will not see unecessary history(like drifting), engine hours, distance, events like geofence or overspeed will not be triggered, therefore you will get the most accurate information including reports.
  • Min. moving speed - if speed is below min. speed, moving will not be registered.
  • Min. fuel difference to detect fuel fillings - if sensor value increases instantly by 10 units or more, fuel filling will be detected.
  • Min. fuel difference to detect fuel thefts - if sensor value decreases instantly by 10 units or more, fuel theft will be detected.

​To prevent the platform from registering false movement when staying at one location and GPS points are not accurate "Min. Moving speed' value should be increased. Additionaly if device has an ignition sensor - adding it will stop platform registering location points when object ignition is off.

Edit - Tail

  • Tail color - select color of the object tail
  • Tail length - how long is the tail

Tools Overview 

Tools are used to create alerts/notifications, geofences, POI's, send commands to GPS trackers, generate reports and many more.

Tool Alerts 

 

 

A new panel window will be opened. Start creating an alert by filling required information.

Devices

Enter alert name (required) and select objects (required) for which alert will generate.

Type

Select alert type from the list. There are 7 types described as follows.

Overspeed - this alert will generate when objects overspeed the value entered.

Stop duration - this alert will generate when object is not moving for defined time in minutes.

Driver change - this alert will generate when driver on object changes from selected drivers in the list.

Geofence In - this alert will generate when object travels into geofence.

Geofence Out - this alert will generate when object travels out of geofence.

Geofence In/Out - this alert will generate when object travels in or out of geofence. Note that when selecting "Geofence In", "Geofence out" or "Geofence In/Out" alert types, "Geofencing" tab will be disabled.

Custom events - this alert will generate when user created custom or system wide events are generated.

Geofencing

Select geofences that will generate alert when object will be moving inside or outside geofence. This will work together with other type of alerts. For example it will generate overspeed alert only when moving inside or outside geofence.

Schedule

Select when alert will be active. Press the mouse and paint on the calendar table. One table item is 15 minutes. Exact time stamp can be seen by hovering over the item with a mouse.

Notifications

Select which notifications a user will get when alert generates.

There are sound notification that makes sound on web browser once alert generates.

Push notifications works also on mobile apps.

Email notification will send an email.

SMS notifications will be sent to the numbers provided. SMS Gateway must be enabled to show this part of Notifications.

Webhook notification will use HTTP protocol to p[ost data to given address.

Command

Select command to activate when alert generates. Command will be sent to device trough GPRS network.

 
 
Pressing "Save" button will finish alert creation steps and closes alert creation window.

 

Tool Geofencing 

 

Create a geofence

geofence

To create a new geofence, click Tools->Geofencing->Add geofence. Type in geofence name and select it's color, then click on the map to begin drawing geofence. When you finish drawing geofence, duoble click the last point and click Save.
 

 
Once geofence is created you can view them all on the list and edit anytime.
 

 

Import and export

To import or export geofence click the button with a gear icon:

 
 
For export single, by groups, active and inactive geofences can be selected:
 
Export is saved in .gexp file.
 
For import only .gexp file can be used.
 

.gexp file structure

It is a simple text file that has following structure.

Example (single):

{"groups":[],"geofences":[{"id":1130,"group_id":0,"name":"vn","coordinates":"[{\"lat\":48.108348176168,\"lng\":14.284973144531},{\"lat\":48.111099041065,\"lng\":14.403076171875},{\"lat\":48.035855735787,\"lng\":14.400329589844}]","polygon_color":"#a34949"}]}

Format:

"groups" - name of the group geofence belongs. Emtpy [ ] means ungrouped.

"geofences" - list of geofences. Inside it requires "id", "group_id", "name" and "coordinates" to be filled. "Coordinates" requires a list of "lat" and "lng" of coordinates to be filled.

"polygon_color" - color in html hex code.

 

Tool Send Command 

 

Commands can be sent via GPRS or SMS(sms gateway must be enabled (Setup->SMS)).

Type - if you select custom command, you will be able to send RAW GPRS command to the device or select GPRS template you created in Setup->GPRS Templates.

If you want to see your specified GPRS commands for selected device only, please go to Objects->Edit->Advanced->Show GPRS templates only.

In order to send sms command to the device, sms gateway must be enabled (Setup->SMS).

 

Tool Reports 

Main

To create a new report or schedule it, click Tools->Reports
 
 

Report

  • Title - report title/name
  • Type - select report type
    • General information - report shows some basic information: top speed, average speed, consumed fuel, route length etc.
    • General information (merged) - general information displayed in a row.
    • Drives and stops - same information as general report but added: objects stops and driving information, like duration of intervals between stops, address where object stopped.
    • Travel sheet - displays coordinates and addresses of stops, fuel consumption, lenght between stops.
    • Overspeeds - speeding cases will be displayed in report as well as additional information such as excess time, how much speed has been exceeded.
    • Underspeeds - underspeeding cases will be displayed in the report.
    • Geofence in/out - entry/exit time in each zone and out zone, stay time in zone.
    • Events - events information: event name coordinates and address, time.
    • Fuel level - information about fuel level changes.
    • Fuel fillings - object fuel fillings history.
    • Fuel thefts - object fuel thefts history.
  • Format - select format that report will be generated: PDF (for viewving in Adobe Acrobat Reader), HTML (for viewing in browser), XLS (for viewing and editing in Microsoft Excel)
  • Show addresses - near to location points addresses will be shown.
  • Zones instead of addresses - instead of addresses zone names will be shown.
  • Stops - set time of stops to eliminate traffic light stops.
  • Speed limit (kph) - speed limit for Overspeed and Underspeed reports.

Schedule

  • Daily - reports will be sent every day for previous day.
  • Weekly - reports will be sent oncein a week, every Monday for previous week.
  • Send to e-mail - enter e-mail addresses separated by comma to send reports to.

Devices

Select devices to create report.

Geofences

This allows to select zones whose details will be seen in report. Zone selection is available only if Report type Zone in/out is chosen.

Time period

  • Filter - easy wayto set time period.
  • Time from/ Time to - set time period of report.
  •  

Generated reports

All generated reports can be visible in this tab. You can modify, regenerate and delete them.

 

Scheduled reports logs

All scheduled generated reports. In case you did not received them via email, or don't need to, you can review them all here.

 

Tool Maintenance  

  With the maintenance tool, you can setup vehicle maintenance schedule to remind you of when the next vehicle service is due.
To open the maintenance tool, either select the "Services" tab within the objects details, or by enabling the "Service" widget in Setup -> Widgets, which appears at the bottom of the map when selecting and selecting the gear icon.

Accessing the maintenance tool via object's details:

Via "Service" widget by selecting the gear icon:

 
After opening the maintenance tool, the following screen will appear, displaying the currect schedules added. To create a new schedule, select "Add service".
 

Once selected, you will be prompted to enter the following information:


Name: In this field you can add a name for the scheduled service.
Expiration by - This is used to setup an expiration when the vehicle reaches a specific interval for one of the following options.
  • Odometer
  • Engine hours
  • Days

Interval: Setting a specific odometer, engine hours or day intervals when the vehicle is due for maintenance
Last service: Used to enter a value when the vehicle was last serviced (odometer, engine hour or date value)
Trigger event when left: A value to be entered if an alert should be triggered when there is a specific amount left before the service.
Renew after expiration: Automatically renews the service schedule.
Description: A brief description of the service.
Email/Phone number: Required if an alert needs to be sent before the vehicle's service.

To view all of the created maintenance schedules, navigate to Tools -> Maintenance


  •  
 

 

Tool Sharing 

The Sharing tool is used to create a shareable link to track GPS objects without having to login to the web platform.
To access the Sharing tool menu, navigate to Tools -> Sharing.

Once opened, you will be greeted with the following menu:



To created a shareable link, select the devices from the list that you'd like to be displayed in the map for others to see.
There are 3 options for durations:

None - The link will last indefinetaly until it is deleted.
Duration - The link will be accessible for a specific duration, which is up to 180 minutes.
Date - A specific date can be set until the sharing link will expire.
  • Delete after expiration - this option is available when an expiration time/date is set for the link to delete it once it is expired.
Below the devices, there is an option to enter an email(s) to send a link as soon as it is created.

To view, edit and delete the created sharing links, navigate to "Sharings" from the top of the menu.

 

Widgets

You can edit which widgets you would like to see on your main map using Setup.

By disabling 'Default widgets' you can make an addition or remove them.

The selected widgets will appear on the bottom of the main map:

Object

The object widget displays the devices information, such as the address, time, stop duration and the driver occupying the vehicle.

Sensors

It shows all of the added sensors for the vehicle - fuel level, ignition status, current speed. Many more sensors can be setup and displayed.

Device image

The device image widget provides the ability to add the vehicles image on the main map. To upload the image of the device, select the "upload" button in the top right corner of the widget and upload the image that you would like to be displayed.

Services

This widget displays all of the maintenance services created and due date/interval for the object. A guide is available explaining how to create such services in the Tools: Maintenance page.
 

Street view

The Street view widget shows the objects current location from Google Street view.

Location

Displays more detailed information about the objects location, such as the city, road name, house number if parked close and the ZIP/Postal code.



Device camera

Shows the latest photo taken by the GPS tracker with a built-in or with a connected IP camera.



Fuel

Displays a graph of the fuel level. Data displayed is gathered from the fuel sensor.
 

Logixtar Monitor App

Logixtar IOS & Android  Apps

How to start tracking?

Download the Logixtar Monitor and Logixtar Mobile Tracker available on Apple Store and Google Play.

  1.  

                                                      Logixtar Monitor        

 

                                                                                                                                               Logixtar Mobile Tracker       

 

Go to LOGIXTAR.COM and create your account for free.

In the web platform press the "+" button to add a new device.
 



 
  1. Give the device a name (For example: "Tdad1234")
     
  2. Create a Tracker ID, which can contain any characters. (This Tracker ID will be used for logging in to your Tracker Application).
     


     
  3. Download the Tracker application from the App Store:
    Android - Google Play store
    iOS - Apple App store 
     
  4. Log in to the Tracker application with the Tracker ID you created on the web platform.
     
  5. After logging in make sure to allow location access.
     
  6. Go to the in-app settings and press the "Enable Tracker" switch to start tracking.
     


     
  7. Check the web platform. In a few minutes (depending on your frequency rate) you'll see the location of your phone on map.

How to use the Task system?

  1. Go to LOGIXTAR.COM and log in to your account.
     
  2. Press Tools and select Tasks.
     


     
  3. Select the device you'd like to assign the task to.
     
  4. Fill in the rest of the form and click Save.
     


     
  5. Open up your Tracker App and log in.
     
  6. Go to the Tasks tab and you should see your Tasks there.
     
  7. Click on a Task to view more details about it and click Accept to begin progress on the selected Task.
     


     
  8. Go back to the Tasks list to see the changed status.
     
  9. To mark the Task as Complete click on it again and press Complete.
     


     
  10. Get a signature and Press Submit. Now the Task is Marked as Complete.

How to chat with the Tracker application from the web?

  1. Go to LOGIXTA.COM and log in to your account.
  2.  
  3. .COM and log in to your account.
     
  4. Press the chat icon and select a device you'd like to chat with.
     


     
  5. OR

  6. Press the three dots on a device and select Chat.
     


     

How to chat with the web platform from the Tracker application?

  1. Open your tracker application and log in with your Tracker ID.
     
  2. Select the chat tab and start chatting. Messages sent through here will be instantly sent to the web platform.
     


     
  3. How to change the tracking frequency?

  4. Open your tracker application and log in with your Tracker ID.
     
  5. Open the Settings tab.
     
  6. Tap on Tracker Frequency and set your desired frequency. (We recommend to keep the tracker Frequency above 180, for greater battery life)
     

Tutorials Videos

Created Alerts

Created a Geo-fence

Created a route

Created a Report

Sharing tool

Tool find address and point

Send Commend Tool

Create POI

Ruler tool

App Tutorial

How do I created a route

Create

Feel Free to Contact Us

Help Center Tickets Support

The best way and fastest to resolve any issue

Value is required
Value is required
This field is required
Value is required
Please validate your form with reCAPTCHA.
Our Customer Support team will be in touch as soon as they can. Thank you!

Sales

The best way and fastest to get any information

Value is required
Value is required
This field is required
Value is required
Please validate your form with reCAPTCHA.
Our Seller team will be in touch as soon as they can. Thank you!